# Designing Your Shipping Solution

It is tempting to build a very minimal shipping integration and determine user demands from there. Shippo’s research has shown that this often leads to less than desired adoption rates. With almost a decade of experience in the online shipping industry Shippo recommends the following as a minimum set of functionality at launch. These functions fall into two categories: Order Fulfillment, the ability to buy a label and ship a parcel for an order, and Administration, functionality needed to manage payments, carriers, and other administrative functions.

* Label Generation
  * Rate Shopping
  * Single Label Purchase
  * Batch Label Purchase
  * International Label Purchase and Customs Forms
  * Refunding an unused label
  * Creating return labels
  * Tracking
  * Split Shipments
  * Create a Manifest or Scan form
* Administration
  * Carrier account management
  * Webhook Management
  * Parcel Template Management
  * Address Management
  * Payment Account Management
  * Shipment Transaction History


In the section that follows we will explore the use cases and user stories associated with the above features.