Carrier capabilities

Shippo provides access to a global network of shipping providers. Each carriers has its own rules and restrictions, you can find details here.

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APC Postal

Countries served:
US to international destinations Supported features:

• Shipping rates
• Shipping labels
• Tracking
• Manifests
• Instalabel single call label generation
• Reference fields
• Label formats: PNG, 4×6 inch PDF, 8.5×11 inch PDF, ZPL II

Account information required:

• APC Postal Account Number
• APC Postal Processing Site

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APG

Countries Served:
US outbound international shipments to Australia, New Zealand, United Kingdom, Singapore, and Israel. Supported features:

• Shipping labels
• Tracking
• Reference fields
• Label formats: PNG, 2.3×7.5 inch PNG, 8.5×11 inch PDF, 4×6 inch PDF, 2.3×7.5 inch PDF, ZPL II, A4 PDF, A6 PDF

Account information required:

• APG Username
• APG Password
• APG Sender Code

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Asendia

Service area:
United States outbound shipments to international destinations only Supported features:

• Shipping rates
• Shipping labels
• Tracking
• Manifests
• Signature confirmation
• Reference fields
• Label formats: PNG, 4×6 inch PDF, 8.5×11 inch PDF, ZPL II

Account information required:

• Asendia User Login
• Asendia User Password
• Asendia FTP Username
• Asendia FTP Password
• Company Name Registered with Asendia
• Asendia Permit Number
• Asendia Rate Table (optional, to display rates before purchasing. Please contact support@shippo.com for more details)

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Australia Post

Countries served:
Australia outbound shipments to domestic and international destinations Supported features:

• Shipping rates
• Shipping labels
• Australia address validation
• Tracking
• Manifests
• Reference fields
• Label formats: 4×6 inch PDF, 8.5×11 inch PDF, A4 PDF, A5 PDF, A6 PDF, ZPL II
• Signature confirmation

Account information required:

• Australia Post account number
• Australia Post API key
  (see our FAQ on how to get get your Australia Post API key)
• Australia Post password

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Aramex Australia

Shippo offers a Shippo carrier account upon sign up. Countries served:
Australia outbound shipments to domestic destinations only Supported features:

• Shipping rates
• Shipping labels
• Tracking
• Label formats: PNG, 4×6 inch PDF, 8.5×11 inch PDF, A4 PDF, A6 PDF, ZPL II

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Better Trucks

Countries served:
United States outbound shipments to domestic destinations Supported features:

• Shipping rates
• Shipping labels
• Tracking
• Instalabel single call label generation
• Label formats: PNG, 4×6 inch PDF, PDF A4 & PDF A6 labels

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Canada Post

Countries served:
Canadian outbound shipments to domestic and international destinations Supported features:

• Shipping rates
• Shipping labels
• Tracking
• Manifest
• Reference fields
• Label formats: 8.5×11 inch PDF, 4×6 inch PDF

Account information required:

• Canada Post customer number
• Canada Post API username and password
  (see our FAQ on how to ger your Canada Post API usernames and password)
• Canada Post contract ID (if you are a contract customer)
• Canada Post payment method
  (If you are a contract customer, select credit card or account)

Test Mode: Canada Post requires a different API username and password for test mode. Read our FAQ to see how to get your test credentials.

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Chronopost

Countries served:
France outbound shipments to domestic destinations only Supported features:

• Shipping rates
• Shipping labels
• Tracking
• Instalabel single call label generation
• Signature Confirmation
• Label formats: PNG, 4×6 inch PDF, A4 PDF, A6 PDF

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Colissimo

Countries served:
France outbound shipments to domestic destinations Supported features:

• Shipping rates
• Shipping labels
• Tracking
• Instalabel single call label generation
• Label formats: PNG, 4×6 inch PDF, PDF A4 & PDF A6 labels

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Correos

Countries served:
Spain outbound shipments to domestic destinations only Supported features:

• Shipping rates
• Shipping labels
• Tracking
• Instalabel single call label generation
• Label formats: PNG, 4×6 inch PDF, 8.5×11 inch PDF, A4 PDF, A6 PDF

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Deutsche Post

Shippo offers a default Shippo carrier account upon sign up. Countries served:
Germany outbound shipments to domestic and international destinations Supported features:

• Shipping rates
• Shipping labels
• Tracking
• Label formats: PNG, 4×6 inch PDF, 8.5×11 inch PDF
• Instalabel single call label generation

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DHL eCommerce

Countries served:
United States outbound shipments to domestic and international destinations only Supported features:

• Shipping labels
• Tracking
• Dangerous goods support
• Manifests
• Reference fields
• Label formats: 8.5×11 inch PDF, 4×6 inch PDF, A4 PDF, A6 PDF, ZPL II
• Instalabel single call label generation
• Signature Confirmation

Account information required:

• DHL eCommerce Client ID
• DHL eCommerce Password
• DHL eCommerce Pickup Number
• DHL eCommerce Facility Code

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DHL Express

For international shipments originating from United States, Shippo offers a discounted Shippo carrier account upon sign up. Countries served:
Global Supported features:

• Discounted shipping rates
• Shipping labels
• Tracking
• Instalabel single call label generation
• Reference fields
• Label formats: 8.5×11 inch PDF, 4×6 inch PDF, ZPL II

Account information required:
For all other outbound countries, and U.S. businesses who’d like to use their own DHL accounts, please enter:

• DHL Express account number
• Contact us at support@shippo.com if you have your own DHL Express account to access your rates.
• To use your own DHL Express account with Shippo, your account will need to be whitelisted by your DHL Express account manager. Please contact your DHL Express account manager and let them know you would like to connect to Shippo to access your rates.

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DHL Germany

Countries served:
German and Austria outbound shipments to domestic and international destinations Supported features:

• Shipping rates
• Shipping labels
• Tracking
• Reference fieldss
• Label formats: 4×6 inch PDF, 4×8 inch PDF, 8.5×11 inch PDF, PNG, A4 PDF, A6 PDF

Account information required: To use your own account, you’ll need:

• DHL Germany account number (The first 10 digits of your DHL account number)
• DHL Germany business customer portal username (DHL username for www.dhl-geschaeftskundenportal.de)
• DHL Germany business customer portal password (DHL password for www.dhl-geschaeftskundenportal.de)
• DHL Germany default participation code (The last 2 digits of your DHL account number)
• DHL Germany tracking username (optional, only used for tracking)
• DHL Germany tracking password (optional, only used for tracking)

Test Mode: DHL Germany requires a different credentials for test mode. It can be found on add carrier account page.

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DPD UK

Countries served:
UK outbound shipments to domestic destinations only Supported features:

• Shipping rates
• Shipping labels
• Tracking
• Scan based billing
• Label formats: PNG, 4×6 inch PDF, 4×8 inch PDF, A4 PDF, A6 PDF

Restrictions:

• Only the Two Day service can be used to ship to Ireland and islands (i.e. IM, JE, GG, IE).
• Packages under 30kg.
• For the package to be applicable for drop-off at a parcel shop, it should be under 20kg in weight. For dimension, the LHW should be less than 60cm60cm60cm OR no two sides to exceed 1.2m collectively. If these weight and dimension restrictions are not met, the parcel will only be available for courier collection.

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DPD DE

Countries served:
Germany outbound shipments to domestic destinations only Supported features:

• Shipping rates
• Shipping labels
• Tracking
• Scan based billing
• Label formats: PNG, 4×6 inch PDF, 4×8 inch PDF, A4 PDF, A6 PDF

Restrictions:

• Packages under 20kg are allowed for DPD Classic.
• Packages should have a length of up to 100 cm and length plus girth should be up to 250cm.

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ePost Global

Countries served:
US-originated domestic and international shipments Supported features:

• Shipping labels
• Tracking
• Manifests
• Label formats: PNG, 4×6 inch PDF, 8.5×11 inch PDF, ZPL II
• Instalabel single call label generation

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Evri

Countries served:
UK outbound shipments to AT, BE, CZ, DK, FI, FR, DE, HU, IE, IT, LU, MC, NL, PT, SK, ES, SE, and UK Supported Features:

• Shipping rates
• Shipping labels
• Tracking
• Signature service
• Scan based billing
• QR code for in-store label printing
• Reference fields
• Label formats: PNG, 8.5×11 inch PDF, 4×6 inch PDF, ZPL II, A4 PDF, A6 PDF
• Evri ParcelShop Service, use locations to find a nearby ParcelShop
• Evri Courier Collection Service, have parcel picked up

Restrictions:

• Certain remote zip codes will incur a remote delivery surcharge (i.e. IM,HS,ZE).
• Packages under 15kg.

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FedEx

Don’t have a FedEx account? Open a discounted FedEx account now with Shippo! Countries served:
Global Supported features:

• Shipping rates
• Shipping labels
• Tracking
• Signature confirmation
• 3rd party billing
• Multi-piece shipments
• Instalabel single call label generation
• Reference fields
• Label formats: PNG, 8.5×11 inch PDF, 4×6 inch PDF, ZPL II, A4 PDF, A6 PDF

Account information required:

• FedEx account number
• FedEx Smartpost hub ID (required for FedEx Smartpost)

Test Mode: FedEx requires a different account and for test mode. Please connect a FedEx test account on Shippo with your test mode credentials from the FedEx Web Services portal.

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Globegistics

Countries served:
US to international destinations Supported features:

• Shipping rates
• Shipping labels
• Manifests
• Tracking
• Instalabel single call label generation
• Reference fields
• Label formats: PNG, 4×6 inch PDF, 8.5×11 inch PDF

Account information required:

• Globegistics Account Number
• Globegistics API Key

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GLS United States

Service area:
Western United States Supported features:

• Shipping rates
• Shipping labels
• Tracking
• Signature Confirmation
• Reference fields
• Label formats: PNG, 8.5×11 inch PDF, 4×6 inch PDF, ZPL II
• Instalabel single call label generation

Account information required:

• GLS US account number
• GLS US account username
• GLS US account password

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Jitsu

Countries served:
United States outbound shipments to domestic destinations Supported features:

• Shipping rates
• Shipping labels
• Tracking
• Instalabel single call label generation
• Label formats: PNG, 4×6 inch PDF, ZPL II

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Lasership

Service area:
Eastern United States Supported features:

• Support for Routed Delivery

and more services

• Shipping labels
• Tracking
• Reference fields
• Label formats: PNG, 4×6 inch PDF, 8.5×11 inch PDF, A4 PDF, A6 PDF, ZPL II

Account information required:

• LaserShip API Key
• LaserShip API ID
• Critical pull time

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Mondial Relay

Countries served:
France outbound shipments to domestic destinations only Supported features:

• Shipping labels
• Tracking
• Location finder
• Label formats: 8.5×11 inch PDF

Shippo offers highly discounted rates — you don’t need to have your own account!
If you prefer to use your own account, you’ll need:

• Mondial Relay merchant ID
• Mondial Relay key

Mondial Relay requires a different merchant ID and key for test mode.

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OnTrac

Service area:
Western United States Supported features:

• Shipping rates
• Shipping labels
• Tracking
• Label formats: PNG, 4×6 inch PDF, 8.5×11 inch PDF, A4 PDF, A6 PDF, ZPL II
• Signature confirmation
• 3rd party billing
• Collection on delivery (COD)
• Saturday delivery
• Carrier insurance
• Reference fields
• Instalabel single call label generation

Account information required:

• OnTrac account number
• OnTrac API Password

Please email softwaresupport@ontrac.com or call 877-225-6837 to request your OnTrac API password.

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Poste Italiane

Countries served:
Italy outbound shipments to domestic destinations only Supported features:

• Shipping labels
• Tracking
• Label formats: 8.5×11 inch PDF, PDF A4, PDF A6

Shippo offers highly discounted rates – you don’t need to have your own account!

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Purolator

Countries served:
Canadian outbound shipments to domestic and international destinations Supported features:

• Shipping rates
• Shipping labels
• Tracking
• Manifests
• Signature Confirmation
• Label formats: 8.5×11 inch PDF, ZPL II
• Instalabel single call label generation

Account information required:
Please register with the Purolator Resource Center first. Select: “I’m integrating Purolator E-Ship Web Services into a website or application that won’t be re-sold.”

• Purolator production key
• Purolator production key password
• Purolator account number

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Royal Mail OBA (BYOA)

Countries served:
UK outbound shipments to domestic destinations only.

• Shipping rates
• Shipping labels
• Tracking
• Label Cancellation/Refunds
• Returns
• Label formats: 2.3 x 7.5 inch PDF, 2.3 x 7.5 inch PNG, 4 x 8 inch PDF, 4×6 inch PDF, 8.5×11 inch PDF, A4 PDF, A5 PDF, A6 PDF, ZPL II, PNG

Please note that Royal Mail refunds are only allowed 12 days after the label was purchased.

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Royal Mail Tracked

To access Royal Mail Tracked 24 and 48, you can use Shippo’s account. This means you can start shipping with Royal Mail right away — no need to create and manage your own carrier account. With Royal Mail through Shippo you can:

• Ship to any domestic address in Great Britain and Northern Ireland
• Access next-day delivery (Tracked 24) or 2-3 day delivery (Tracked 48), with or without signature
• Print label formats: 4×6 inch PDF, A4 PDF or generate QR codes for printer-free drop-off
• Drop off packages at Post Offices, lockers, Parcel Post Boxes, or partner shops
• Track all shipments via the Shippo API
• Label Cancellation/Refunds

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Swyft

Service Area:
New York City, Chicago, Los Angeles, and Atlanta Supported features:

• Shipping labels
• Tracking
• Reference fields
• Label formats: PNG, 2.3×7.5 inch PNG, 8.5×11 inch PDF, 4×6 inch PDF, 2.3×7.5 inch PDF, ZPL II, A4 PDF, A6 PDF

Account information required:

• Swyft API Key

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UDS

Service Area:
Illinois, Idaho, Southern Wisconsin Supported features:

• Shipping labels
• Tracking
• Reference fields
• Label formats: PNG, 2.3×7.5 inch PNG, 8.5×11 inch PDF, 4×6 inch PDF, 2.3×7.5 inch PDF, ZPL II, A4 PDF, A6 PDF

Account information required:

• Client ID
• Client Key
• Username
• Password

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UPS

Countries served:
Global Supported features:

• Shipping rates
• Shipping labels
• Tracking
• Signature confirmation
• 3rd party billing
• Collection on delivery (COD)
• Multi-piece shipments
• Reference fields
• Label formats: PNG, 8.5×11 inch PDF, 4×6 inch PDF, ZPL II
• Instalabel single call label generation

To access your negotiated UPS rates, please connect your account through the UPS full setup workflow from the Carriers tab on your dashboard. Learn more here.. Account information required:

• UPS User ID
• UPS account number
• UPS Password
• UPS Mail Innovations cost center identifier (required for UPS Mail Innovations)
• UPS Mail Innovations USPS endorsement (required for UPS Mail Innovations)

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USPS

Shippo offers a discounted Shippo carrier account upon sign up. Countries served:
United States outbound shipments to domestic and international destinations Supported features:

• Discounted shipping rates
• Shipping labels
• Tracking
• Manifests
• Signature confirmation
• Scan-based return labels
• QR code for in-store label printing
• Reference fields
• Label formats: PNG, 2.3×7.5 inch PNG, 8.5×11 inch PDF, 4×6 inch PDF, 2.3×7.5 inch PDF, ZPL II, A4 PDF, A6 PDF
• Instalabel single call label generation

Shipments to Military Mail (APO, DPO, FPO, MPO), U.S. Territories, and Freely Associated States requires Customs Forms.

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Veho

Countries served: United States outbound shipments to domestic destinations Supported features:

• Shipping rates
• Shipping labels
• Refund
• Multi-piece support
• Label formats: PNG, 4×6 inch PDF, 4×8 inch PDF, A4 PDF, A6 PDF, ZPL II
• Instalabel single call label generation
• Tracking

Account information required:

• Veho API Key

Restrictions:

• Maximum weight: 50 lbs
• Maximum dimensions: 72 inches for each dimension (height, length, and width)

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