International shipping
You can easily handle foreign addresses and customs forms directly through the Shippo API when shipping internationally (this includes shipping to US Territories for USPS). We've created a guide to make sure your packages clear customs and arrive safely!
Create the Sender & Recipient Address Objects and Parcel Object
As with every Shipment, you need to first create or retrieve your two Address (sender and recipient) and Parcel objects first. Check out our address validation tutorial on how you can validate global addresses.
The only special requirement in this case is that the phone number of the sender and recipient are required. Apart from that there's nothing special about them for international shipments.
Create a Customs Declaration and Customs Items
You will need to create a customs declaration and specify the items that are inside your international shipment. This is to ensure that the country you import goods into accepts your package at the border. The USPS website has a great Shipping Restrictions page with some general no-goes, as well as a more detailed Index of Countries and Localities.
What information do I need to submit for a Customs Declaration?
You can find an overview of all available fields in our Customs Declaration reference section. Most carriers require you to specify certify
, certify_signer
, contents_type
, eel_pfc
and incoterm
. Although not all carriers require it, we also recommend submitting the items
field -- this significantly reduces the risk of the package being stuck in customs.
There are many optional fields that can be filled out depending on who you're shipping with, so please do your research ahead of time to make sure that you have all the required fields covered.
Create your Customs Declaration and Items inline
To create a customs declaration, send a POST request with the necessary information to the Customs Declarations endpoint. You can create your Customs Items within the items
attribute. Alternatively, you can create customs items individually via the Customs Items API endpoint.
curl https://api.goshippo.com/customs/declarations/\
-H "Authorization: ShippoToken <API_TOKEN>"\
-H "Content-Type: application/json"\
-d '{
"contents_type": "MERCHANDISE",
"non_delivery_option": "RETURN",
"certify": true,
"certify_signer": "Simon Kreuz",
"incoterm": "DDU",
"items": [{
"description": "T-shirt",
"quantity": 20,
"net_weight": "5",
"mass_unit": "lb",
"value_amount": "200",
"value_currency": "USD",
"tariff_number": "",
"origin_country": "US"
}]
}'
customs_item = components.CustomsItemCreateRequest(
description="T-Shirt",
quantity=20,
net_weight="1",
mass_unit=components.WeightUnitEnum.LB,
value_amount="200",
value_currency="USD",
origin_country="US",
)
customs_declaration = shippo_sdk.customs_declarations.create(
components.CustomsDeclarationCreateRequest(
contents_type=components.CustomsDeclarationContentsTypeEnum.MERCHANDISE,
contents_explanation='T-Shirt purchase',
non_delivery_option=components.CustomsDeclarationNonDeliveryOptionEnum.RETURN,
certify=True,
certify_signer='Simon Kreuz',
items=[customs_item]
)
)
$customs_item = array(
'description'=> 'T-Shirt',
'quantity'=> '20',
'net_weight'=> '1',
'mass_unit'=> 'lb',
'value_amount'=> '200',
'value_currency'=> 'USD',
'origin_country'=> 'US');
$customs_declaration = Shippo_CustomsDeclaration::create(
array(
'contents_type'=> 'MERCHANDISE',
'contents_explanation'=> 'T-Shirt purchase',
'non_delivery_option'=> 'RETURN',
'certify'=> 'true',
'certify_signer'=> 'Simon Kreuz',
'items'=> array($customs_item)
));
const customsItem: CustomsItem = {
description: "T-Shirt",
quantity: 20,
netWeight: "1",
massUnit: WeightUnitEnum.Lb,
valueAmount: "200",
valueCurrency: "USD",
originCountry: "US",
};
const customsDeclaration = await shippo.customsDeclarations.create({
contentsType: CustomsDeclarationContentsTypeEnum.Merchandise,
contentsExplanation: "T-Shirt purchase",
nonDeliveryOption: CustomsDeclarationNonDeliveryOptionEnum.Return,
certify: true,
certifySigner: "Simon Kreuz",
items: [customsItem],
});
HashMap<String, Object> customsItemMap = new HashMap<String, Object>();
customsItemMap.put("description", "T-Shirt");
customsItemMap.put("quantity", 20);
customsItemMap.put("net_weight", "1");
customsItemMap.put("mass_unit", "lb");
customsItemMap.put("value_amount", "200");
customsItemMap.put("value_currency", "USD");
customsItemMap.put("origin_country", "US");
HashMap<String, Object> customsDeclarationMap = new HashMap<String, Object>();
customsDeclarationMap.put("contents_type", "MERCHANDISE");
customsDeclarationMap.put("contents_explanation", "T-Shirt purchase");
customsDeclarationMap.put("non_delivery_option", "RETURN");
customsDeclarationMap.put("certify", true);
customsDeclarationMap.put("certify_signer", "Simon Kreuz");
customsDeclarationMap.put("items", customsItemMap);
CustomsDeclaration.create(customsDeclarationMap);
CustomsItemCreateRequest customsItemCreateRequest = new CustomsItemCreateRequest()
{
Description = "T-Shirt",
Quantity = 20,
NetWeight = "1",
MassUnit = WeightUnitEnum.Lb,
ValueAmount = "200",
ValueCurrency = "USD",
OriginCountry = "US",
};
CustomsDeclaration customsDeclaration = await sdk.CustomsDeclarations.CreateAsync(
new CustomsDeclarationCreateRequest()
{
ContentsType = CustomsDeclarationContentsTypeEnum.Merchandise,
ContentsExplanation = "T-Shirt purchase",
NonDeliveryOption = CustomsDeclarationNonDeliveryOptionEnum.Return,
Certify = true,
CertifySigner = "Simon Kreuz",
Items = new List<CustomsItemCreateRequest>() { customsItemCreateRequest },
}
);
Create the Shipment, Get Rates, and Purchase Label
The only difference between this Shipment request and a domestic Shipment request is that you must include customs declaration in the Shipment API call. After that, you can retrieve Rates and create labels just like for domestic shipments.
curl https://api.goshippo.com/shipments/\
-H "Authorization: ShippoToken <API_TOKEN>"\
-d address_from="d799c2679e644279b59fe661ac8fa488"\
-d address_to="42236bcf36214f62bcc6d7f12f02a849"\
-d parcels="7df2ecf8b4224763ab7c71fae7ec8274"\
-d customs_declaration="b741b99f95e841639b54272834bc478c"\
-d async=false
# Create shipment object
shipment = shippo_sdk.shipments.create(
components.ShipmentCreateRequest(
address_from="d799c2679e644279b59fe661ac8fa488",
address_to="42236bcf36214f62bcc6d7f12f02a849",
parcels=["7df2ecf8b4224763ab7c71fae7ec8274"],
customs_declaration="b741b99f95e841639b54272834bc478c",
async_=False
)
)
// Create shipment object
$shipment = Shippo_Shipment::create(
array(
"address_from" => $fromAddress,
"address_to" => $toAddress,
"parcels" => array($parcel),
"customs_declaration" => $customs_declaration -> object_id,
"async" => False
)
);
// Create shipment object
const shipment = await shippo.shipments.create({
addressFrom: "d799c2679e644279b59fe661ac8fa488",
addressTo: "42236bcf36214f62bcc6d7f12f02a849",
parcels: ["7df2ecf8b4224763ab7c71fae7ec8274"],
customsDeclaration: "b741b99f95e841639b54272834bc478c",
async: false
});
HashMap<String, Object> createShipmentMap = new HashMap<String, Object>();
createShipmentMap.put("address_to", addressToMap);
createShipmentMap.put("address_from", addressFromMap);
createShipmentMap.put("parcels", parcelMap);
createShipmentMap.put("customs_declaration", customsDeclarationMap);
createShipmentMap.put("async", false);
Shipment.create(createShipmentMap);
Shipment shipment = await sdk.Shipments.CreateAsync(
new ShipmentCreateRequest()
{
AddressFrom = AddressFrom.CreateStr("d799c2679e644279b59fe661ac8fa488"),
AddressTo = AddressTo.CreateStr("42236bcf36214f62bcc6d7f12f02a849"),
Parcels = new List<Shippo.Models.Components.Parcels>()
{
Shippo.Models.Components.Parcels.CreateStr("7df2ecf8b4224763ab7c71fae7ec8274")
},
CustomsDeclaration = ShipmentCreateRequestCustomsDeclaration.CreateStr("b741b99f95e841639b54272834bc478c"),
Async = false,
}
);
You will get a response with a rates
attribute. The rates
usually contains multiple rates -- use your own business logic to filter out the rate you want to use and grab the corresponding Rate's object_id.
{
"object_created":"2014-07-17T00:04:06.163Z",
"object_updated":"2014-07-17T00:04:06.163Z",
"object_id":"89436997a794439ab47999701e60392e",
"object_owner":"shippotle@shippo.com",
"status":"SUCCESS",
"address_from": {
"object_id": "0943ae4e373e4120a99c337e496dcce8",
"validation_results": {},
"is_complete": true,
"company": "",
"street_no": "",
"name": "Mr. Hippo",
"street1": "215 Clayton St.",
"street2": "",
"city": "San Francisco",
"state": "CA",
"zip": "94117",
"country": "US",
"phone": "+15553419393",
"email": "support@shippo.com",
"is_residential": null
},
"address_to": {
"object_id": "4c7185d353764d0985a6a7825aed8ffb",
"validation_results": {},
"is_complete": true,
"name":"Mrs. Hippo",
"street1":"200 University Ave W",
"city":"Waterloo",
"state":"ON",
"zip":"N2L 3G1",
"country":"CA",
"phone":"+1 555 341 9393",
"email":"support@shippo.com",
"is_residential": false
},
"address_return":null,
"parcels": [{
"object_id": "ec952343dd4843c39b42aca620471fd5",
"object_created": "2013-12-01T06:24:21.121Z",
"object_updated": "2013-12-01T06:24:21.121Z",
"object_owner": "shippotle@shippo.com",
"template": null,
"length":"5",
"width":"5",
"height":"5",
"distance_unit":"in",
"weight":"2",
"mass_unit":"lb",
"value_amount": null,
"value_currency": null,
"metadata": "",
"line_items": [],
"test": true
}],
"shipment_date":"2013-12-03T12:00:00Z",
"extra":{
"insurance": {
"currency": "",
"amount": "",
},
"reference_1": "",
"reference_2": ""
},
"customs_declaration":"b741b99f95e841639b54272834bc478c",
"rates": [
{
"object_created": "2014-07-17T00:04:06.263Z",
"object_id": "545ab0a1a6ea4c9f9adb2512a57d6d8b",
"object_owner": "shippotle@shippo.com",
"shipment": "89436997a794439ab47999701e60392e",
"attributes": [],
"amount": "5.50",
"currency": "USD",
"amount_local": "5.50",
"currency_local": "USD",
"provider": "USPS",
"provider_image_75": "https://cdn2.goshippo.com/providers/75/USPS.png",
"provider_image_200": "https://cdn2.goshippo.com/providers/200/USPS.png",
"servicelevel": {
"name": "Priority Mail",
"token": "usps_priority",
"terms": ""
},
"days": 2,
"arrives_by": null,
"duration_terms": "Delivery in 1 to 3 business days.",
"messages": [],
"carrier_account": "078870331023437cb917f5187429b093",
"test": false,
"zone": 1
},
...
],
"carrier_accounts": [],
"messages":[],
"metadata":"Customer ID 123456"
}
POST to the Transaction endpoint with your Rate object_id to purchase your international shipping label.
curl https://api.goshippo.com/transactions\
-H "Authorization: ShippoToken <API_TOKEN>"\
-d rate="cf6fea899f1848b494d9568e8266e076"
-d label_file_type="PDF"
-d async=false
# Get the first rate in the rates results.
# Customize this based on your business logic.
rate = shipment.rates[0]
# Purchase the desired rate.
transaction = api.transactions.create(
components.TransactionCreateRequest(
rate=rate.object_id,
label_file_type=components.LabelFileTypeEnum.PDF,
async_=False
)
)
# Retrieve label url and tracking number or error message
if transaction.status == components.TransactionStatusEnum.SUCCESS:
print(transaction.label_url)
print(transaction.tracking_number)
else:
print(transaction.messages)
// Get the first rate in the rates results.
// Customize this based on your business logic.
$rate = $shipment["rates"][0];
// Purchase the desired rate.
$transaction = Shippo_Transaction::create( array(
'rate' => $rate["object_id"],
'label_file_type' => "PDF",
'async' => false ) );
// Retrieve label url and tracking number or error message
if ($transaction["status"] == "SUCCESS"){
echo( $transaction["label_url"] );
echo("\n");
echo( $transaction["tracking_number"] );
}else {
echo( $transaction["messages"] );
}
// Get the first rate in the rates results.
// Customize this based on your business logic.
const rate = shipment.rates[0];
// Purchase the desired rate.
const transaction = await shippo.transactions.create({
rate: rate.objectId,
labelFileType: LabelFileTypeEnum.Pdf,
async: false
});
// Get the first rate in the rates results.
// Customize this based on your own business logic
Rate rate = rates.get(0);
Map<String, Object> transactionParameters = new HashMap<String, Object>();
transactionParameters.put("rate", rate.getObjectId());
transactionParameters.put("async", false);
Transaction transaction = Transaction.create(transactionParameters);
if (transaction.getStatus().equals("SUCCESS")) {
System.out.println(String.format("Label url : %s", transaction.getLabelUrl()));
System.out.println(String.format("Tracking number : %s", transaction.getTrackingNumber()));
} else {
System.out.println(String.format("An Error has occured while generating you label. Messages : %s", transaction.getMessages()));
}
// Get the first rate in the rates results.
// Customize this based on your own business logic.
Rate rate = shipment.Rates[0];
Transaction transaction = await sdk.Transactions.CreateAsync(
CreateTransactionRequestBody.CreateTransactionCreateRequest(
new TransactionCreateRequest()
{
Rate = rate.ObjectId,
LabelFileType = LabelFileTypeEnum.Pdf,
Async = false,
}
)
);
if (transaction.Status == TransactionStatusEnum.Success)
{
Console.WriteLine($"{transaction.LabelUrl}");
Console.WriteLine($"{transaction.TrackingNumber}");
}
else
{
Console.WriteLine($"{transaction.Messages}");
}
You will receive a JSON serialized Transaction object with your label, commercial invoice, and tracking information.
{
"object_state": "VALID",
"status": "SUCCESS",
"object_created": "2013-12-27T19:14:48.273Z",
"object_updated": "2013-12-27T19:14:48.273Z",
"object_id": "64bba01845ef40d29374032599f22588",
"object_owner": "shippotle@shippo.com",
"was_test": false,
"rate": {
"object_id": "cf6fea899f1848b494d9568e8266e076",
"amount": "5.50",
"currency": "USD",
"amount_local": "5.50",
"currency_local": "USD",
"provider": "USPS",
"servicelevel_name": "Priority Mail",
"servicelevel_token": "usps_priority",
"carrier_account": "078870331023437cb917f5187429b093",
},
"tracking_number": "ZW70QJC",
"tracking_status": {
"object_created": "2013-12-27T23:17:41.411Z",
"object_id": "a21b3d6831c14ceaba6730179ce6e784",
"status": "UNKNOWN",
"status_details": "",
"status_date": "2013-12-28T12:04:04.214Z"
},
"tracking_url_provider": "https://tools.usps.com/go/TrackConfirmAction.action?tLabels=ZW70QJC",
"eta": "2013-12-30T12:00:00.000Z",
"label_url": "https://shippo-delivery.s3.amazonaws.com/96.pdf?Signature=PEdWrp0mFWAGwJp7FW3b%2FeA2eyY%3D&Expires=1385930652&AWSAccessKeyId=AKIAJTHP3LLFMYAWALIA",
"commercial_invoice_url": "",
"metadata": "",
"messages": []
}
What about commercial invoices?
Most international shipments require you to add 3 commercial invoices in the package's "pouch", a special envelope attached on the package. Shippo automatically creates these 3 copies for you, which will be returned in the Transaction's commercial_invoice
field.
Country-specific shipping guidelines
Shipping to Switzerland (CH)
-
If shipping large value or large volume to Switzerland (greater than CHF 100,000 annual sales), you must register for Swiss VAT and pass that VAT number in your customs declaration
shipment.customs_declaration.exporter_identification.tax_id
.
Shipping using APG
-
If shipping to AU or NZ using APG, you must pass an ARN on the tax identifiers using
exporter_identification.tax_id
in your customs declaration. -
If shipping to an EU country using APG, you must pass an
IOSS
value on the tax identifiers usingExporter_identification.tax_id
in your customs declaration.