To start using Managed Shippo Accounts, you must convert your existing Shippo Account to a Platform Account. Follow these steps.
If you don’t already have one, create a Shippo account.
Contact our partnership support team to guide you through the process of setting up your Platform Account. This can take a number of days to complete.
The following steps show how to convert your Shippo account to a Platform account and how to use managed accounts.
When converting your Shippo account to a Platforms account, you must compete these additional steps to enable carrier support.
- Your carriers will not automatically be transferred from your Shippo account to Platform account. You must contact your account manager to enable your preferred carriers on your Platform account.
- Managed Shippo Accounts do NOT automatically inherit access to carriers from your Platform account. To give your Managed Shippo Accounts access to a carrier, you must add a carrier account to each Managed Account individually. You must do this for each carrier you want your Platform account to have access to.
Below is a sample email template you can use to request an upgrade to a platform account from your account manager.
Hi,
I need to convert my Shippo account into a Platform account. I've included all requisite information below.
- Company Name:
- Contact Email:
- Shippo carriers to accessible on account:
- Own carriers to be accessible on account:
Please let me know if you have any questions.
Thanks,
<Your Name>
When your account has been upgraded, you can begin using Managed Shippo Accounts.